07.07.2020 / 20:57

Customer Service

more than just maintenance

Customer service for us means

Expert consultation and information:
the JUDO works customer service may not be needed for every maintenance problem (which is not to say that we will not of course be happy to assist you with any maintenance and commissioning): the right telephone tip is often enough to help.

JUDO Intensive seminars:
every week, we provide further training for sanitation installers, either at our works in Winnenden or in a sales office close to you. Whatever the subject, be it installation, maintenance, fault-finding or correction, nothing is "watered down". If you have no time for one of the JUDO Intensive Seminars, we will be happy to provide training on site at your premises, where dedicated training can be provided in a more relaxed atmosphere.

Fast and reliable:
Thanks to mobile telephones, our information channels are fast and reliable allowing our Customer Service technicians to react quickly and flexibly. Daily feedback from our customers has confirmed that our technicians are not only quick, but also competent and reliable. Thank you!

Speedy repair:
In our central Repair Department at our works in Winnenden, all orders are completed as quickly as possible. Of course, repairs are always preceded by a cost estimate, which we will send by fax so as not to waste any time. It is then up to you to decide whether for example it is worthwhile repairing old equipment.

Our JUDO Customer Service can be reached at...

JUDO Wasseraufbereitung GmbH
PO Box 380
D-71351 Winnenden

Telephone: +49 (0)7195 / 692-115 to -118
Telefax: +49 (0)7195 / 692-188

JUDO Kundendienstservice
Mobile customer service
JUDO Kundendienstservice
System testing
JUDO Installateur-Schulung
Product training

Imprint: © JUDO Water Treatment GmbH 2007
All rights reserved. Data Protection.
Webmaster: Timo Weisshaar
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Why is water treatment necessary?
Water is the basis of all life on Earth, and clean drinking water is particularly important...

How to combat rust and rusty water?
The waterworks supplies hygienically pure drinking water however, on the way from the waterworks, incrustations become dissolved and get into the water pipe. It is also unavoidable that a certain level of contamination occurs to drinking water as a result of work on the public pipeline system. The results are well-known – brown, rusty water, problems with shut-off and control fittings, dripping taps ...
How to combat limescale?
By far the highest proportion of fresh, drinking water used in the modern household is used for washing, baths and showers, water for dishwashers and washing machines and for various cleaning tasks...
Juwelized water?
To be able to enjoy fresh, sparkling spring water is a very attractive idea. The drinking water that comes out of our taps complies with all the legal requirements, but due to its transport through extensive and sometimes old pipework systems, it has lost many of its original properties...